Privacy Policy

Privacy Policy

Sugarlean Pty Ltd trading as Little Joy (ABN. 53 632 021 053) (we, us, or Little Joy) is dedicated to safeguarding your privacy and the personal information we collect. This Privacy Policy outlines how we gather, use, disclose, and protect your personal information when you visit our website or engage with us, as detailed at the footer of each page of the Website.

This Privacy Policy also outlines your rights to access and correct the personal information we hold about you and how you can lodge complaints regarding our handling of your personal information.

Please note that this Privacy Policy forms part of the Terms of Use, available at the footer of each page of the Website.

1. Information We Collect

  • We may collect personal information when you use our Website or make a purchase. This includes:
  • Personal Identification Information: Name, email address, phone number, billing/shipping address, etc.
  • Payment Information: Payment details, processed through PayPal or other secure payment methods (we do not store sensitive payment data).
  • Usage Information: Data such as your IP address, browser type, and pages visited on our Website.

2. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and complete your orders.
  • To send updates, promotional offers, and marketing communications (where you have consented to receive them).
  • To improve the functionality and performance of the Website.
  • To address customer service inquiries and manage returns or refunds.

3. Disclosure of Your Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • Service Providers: To help process payments, fulfill orders, and provide customer support.
  • Legal Compliance: If required by law or legal proceedings, or if it is necessary for the enforcement of our rights.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.

We will not sell, rent, or share your personal information with third parties unless required for the purposes outlined above or authorized by law.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. Cookies help us remember your preferences and improve the functionality of the Website. You may choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Website.

5. Your Rights and Choices

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Opt-Out: You may opt-out of receiving marketing communications by following the unsubscribe instructions or contacting us directly.

6. Security of Your Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, no online transaction is completely secure, and we cannot guarantee the security of any information you transmit to us.

7. SHOPIFY

Our store is hosted by Shopify. They provide us with an online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites, and we encourage you to review their privacy policies before interacting with them.

9. Overseas Transfer of Personal Information

We may transfer your personal information to overseas recipients, but we will ensure that the recipient is subject to privacy obligations that align with the Australian Privacy Principles, where necessary.

10. Unsubscribing

You can unsubscribe from our email communications by clicking the unsubscribe link included in our emails or by contacting us directly.

11. Access and Correction of Personal Information

If you would like to access or correct your personal information, please contact us.

We will respond to your request in a reasonable timeframe. There may be circumstances in which we are not required to provide access, as outlined by the Privacy Act 1988 (Cth).

12. Complaints

If you have any concerns or complaints about how we handle your personal information, please contact us at the details above. You also have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest update will be indicated at the bottom of the page. Your continued use of the Website after these changes will be considered acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@littlejoy.com
Phone: (07) 3801 8215
Mail: 4/38 Eastern Service Road, Stapylton, QLD 4207, Australia.

Privacy Policy last updated on 24th March of 2025.